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Webinar #3: Touchless Tech

Our Touchless Tech webinar was about the latest addition to our QuickSilver™ family: Touchless Technologies. From touchless buttons to touchless touchscreens, QR code driven interactives and exhibits and more, in this Webinar Brandy presents, and Jessica demonstrates a wide range …

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How to – COVID-19 Masks

These are instructions on how to make masks to help protect you, your family, your neighbors and friends. Although thus far the ‘instructions’ have been that there is no need to wear masks, we have not been comfortable with that …

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Transcendients

Heroes at Borders An Exhibition by Taiji Terasaki Mad Systems are proud to have been involved with Taiji’s exhibition at the Japanese American National Museum – thank you Taiji, for a great project! “Transcendients” combines two words, “transcend” and “transient,” …

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AV++®

There are still ongoing discussions about ‘The convergence of AV and IT’. It makes me smile, as it’s something that reminds me of the discussions that our great grand parents might have had about a hundred hears ago concerning the virtue …

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LookingGlass Concierge Patent

Mad Systems today announced the U.S. Patent and Trademark Office granted patent #10,484,818 for systems and methods for providing location information about registered users based on facial recognition. The system, called LookingGlass Concierge, using a secure (and private) form of …

World Class Customer Service

How to create world class customer service? What about starting right at the beginning, by recognizing your customers so that you can greet them by name. What about knowing who they are, and what they’re likely to want to talk …

System Longevity

Do you buy your AV for today, or are you positively preparing to live with it for the next 20 years? A simple question – yet we are still seeing previous generation systems with built-in obsolesce going in. What will …

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More Dormouse features

Some more on Dormouse features. Dormouse is like previous generation tour guide systems only in as much as it provides audio – but it takes the tour guide experience to quite a new level. Since Dormouse can create randomized soundscapes, …

Self-healing tech – do you need it?

Self-healing technology. Do you need it? Well, that depends on who you are. If you’re an AV company that makes their money out service contracts, you probably wish we had not invented it. However, if you’re an end-user with a …