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Transcendients

Heroes at Borders An Exhibition by Taiji Terasaki Mad Systems are proud to have been involved with Taiji’s exhibition at the Japanese American National Museum – thank you Taiji, for a great project! “Transcendients” combines two words, “transcend” and “transient,” …

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AV++™

There are still ongoing discussions about ‘The convergence of AV and IT’. It makes me smile, as it’s something that reminds me of the discussions that our great grand parents might have had about a hundred hears ago concerning the virtue …

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LookingGlass Concierge Patent

Mad Systems today announced the U.S. Patent and Trademark Office granted patent #10,484,818 for systems and methods for providing location information about registered users based on facial recognition. The system, called LookingGlass Concierge, using a secure (and private) form of …

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World Class Customer Service

How to create world class customer service? What about starting right at the beginning, by recognizing your customers so that you can greet them by name. What about knowing who they are, and what they’re likely to want to talk …

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Ideas bigger than the budget?

Big ideas, and not so big of a budget? Let’s see if we can help you fit your ideas into your budget. Why waste your budget on hidden infra-structure and pay for things no one will actually ever see – …

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System Longevity

Do you buy your AV for today, or are you positively preparing to live with it for the next 20 years? A simple question – yet we are still seeing previous generation systems with built-in obsolesce going in. What will …

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More Dormouse features

Some more on Dormouse features. Dormouse is like previous generation tour guide systems only in as much as it provides audio – but it takes the tour guide experience to quite a new level. Since Dormouse can create randomized soundscapes, …

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Self-healing tech – do you need it?

Self-healing technology. Do you need it? Well, that depends on who you are. If you’re an AV company that makes their money out service contracts, you probably wish we had not invented it. However, if you’re an end-user with a …

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Dormouse, an audio companion

`Suppose we change the subject,’ the March Hare interrupted, yawning. `I’m getting tired of this. I vote the young lady tells us a story.’ `I’m afraid I don’t know one,’ said Alice, rather alarmed at the proposal. `Then the Dormouse …

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AV for your multi-national

Wouldn’t it be nice if ALL of your international businesses and projects could share the same AV equipment, so that anyone on the team had the same reference and experience, and so that all of your team’s expertise was accumulative? …