Alice®
not just a change,
Alice® is a revolution
Patented technology for
Revolutionizing Visitor Experiences with
Dynamic and Personalized media
for those who expect the best
As the dawn of the artificial intelligence (AI) era unfolded, it became abundantly clear that AI was here to stay. After conducting a series of experiments, the transformative potential of incorporating AI into our AV++® system became apparent. Our unique personalization options were primed to be supercharged, taking visitor experiences to unprecedented levels.
Gone are the days of static media. We already have the key to delivering dynamic media using our QuickSilver® system, but with this, we discovered the power of delivering curated content based on specific parameters, offering dynamic and responsive media experiences. This revelation prompted us to explore the full spectrum of possibilities that this innovative technology could bring to the table.
In the process, we realized that AI offered an exceptional platform to deliver finely-tuned content to a diverse array of visitors, and to meet their expectations better than ever before. It opened up new avenues for personalization, and the ability to offer media in a multitude of languages. With AI, we are revolutionizing the way we deliver personalized, multilingual media experiences to each visitor.
We will continue to develop Alice® as more and more technology that is required to provide all the potential for this patented technology becomes available.
The patented Alice® system is an innovative technology developed by Mad Systems that revolutionizes visitor experiences by providing dynamic and personalized media. Alice® uses artificial intelligence (AI) to generate and present content, transforming the way audiences interact with venues and their points of interest (www.madsystems.com/alice).
Alice® caters to a wide variety of venues, including museums, theme parks, galleries, and more, redefining the user experience by offering custom-tailored content based on specific parameters such as user preferences and location within the venue. The system can identify users through different methods such as facial recognition, bar code scanning, QR code scanning, or near-field communication signals and can adapt the content to cater to diverse user profiles, including preferred language, learning style, and specific needs related to visual or hearing impairments.
One of the key features of Alice® is the ability to provide dynamic content. Based on a curated body of knowledge or any other source, such as image or video libraries, Alice® generates and regenerates content that can change with each presentation, ensuring a fresh experience for visitors each time they engage with the system.
Alice® is also designed to be inclusive, capable of providing visual presentations for the hearing impaired, auditory presentations for the visually impaired, and tactile presentations for those with sight impairment. This ensures a comprehensive visitor experience, no matter the individual's needs.
A standout feature is the system's ability to generate an interactive avatar, a friendly guide that presents the customized content to users. The appearance of this avatar can be tailored according to user preferences, adding a layer of personalization to the interaction. Moreover, Alice® can connect with handheld devices, creating a virtual docent on the user's personal device, allowing them to carry their personalized guides as they explore the venue.
For venues with multiple points of interest, Alice® can generate an itinerary and a path of travel, guiding users through the points of interest efficiently based on their preferences. This feature enhances the journey and aids in navigating complex venues.
Alice® uses AI and natural language processing modules to continually update the content based on the user's current location in the venue and their preferences, ensuring an engaging, dynamic, and immersive experience. As more technology becomes available, Alice™ will continue to evolve, offering an even more personalized, multilingual media experience to each visitor.
In summary, Alice® provides a highly personalized, immersive, and inclusive visitor experience that enhances audience engagement and satisfaction to unprecedented levels, representing the cutting edge of media generation and delivery. It is designed to cater to a new audience that is accustomed to having the world's knowledge at their fingertips and expects dynamic, personalized media as part of their everyday life.
Why the name "Alice" ? Well - she is, after all, right in the center of the story, as this new technology will be at the center of ours!
Alice® is a transformative patented technology by Mad Systems that offers an unparalleled personalized visitor experience at venues such as museums and theme parks by automatically generating media. Powered by artificial intelligence (AI) and incorporating cutting-edge features, Alice® changes the way audiences interact with venues and engage with their points of interest. Media generated can include text, speech, music, special effects, images and video of any sort. It can be derived from a curated Body Of Knowledge, or any other source including, for example, image or video libraries. Alice® can be used in any supported language, and it can be delivered in any other supported language.
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Dynamic Content: Alice® offers dynamic content by generating and re-generating content based on a curated Body Of Knowledge. The information presented to visitors can be made to change every time the content is re-generated, within constraints as necessary. This means that even for visitors who have seen the exhibit before, new and different information can be presented.
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Customized Content: Alice® offers personalized content by recognizing and identifying individual users. It provides each visitor with a customized journey based on their unique preferences and location within the venue. This tailoring can be based on various factors such as preferred language, learning style, level of education, and personal interests.
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Inclusive Design: Alice® has the capability to cater to users with different abilities. For instance, it can provide visual presentations for the hearing impaired, auditory presentations for the visually impaired, and tactile presentations for those with sight impairment.
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AI-driven and Real-Time Updates: Alice® uses AI and natural language processing modules to continually update the content based on the user's current location in the venue and their preferences. This ensures an engaging, dynamic, and immersive experience for each visitor.
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Interactive Avatar: The system can generate an avatar, a friendly guide, to present the customized content. The appearance of the avatar can be customized as well.
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Multi-Platform Accessibility: Alice® can communicate with handheld devices, creating a virtual docent on the user's personal device. This allows visitors to carry their personalized guides with them as they explore the venue.
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Itinerary and Path of Travel Generation: For venues with multiple points of interest, Alice® can generate an itinerary and a path of travel for users, enhancing their journey by efficiently navigating through the points of interest based on their preferences.
By implementing Alice®, your venue can offer a highly personalized, immersive, and inclusive visitor experience that will elevate audience engagement and satisfaction to unprecedented levels.
Alice® delivers media to a new audience that is used to having the world's knowledge at their fingertips, and who are used to dynamic, personalized media as part of their everyday life. Alice® is the cutting edge of media generation and delivery.
A simple use case:
Here’s a quick and simple example of what Alice® does - the images are generated, as is the text.
First of all we feed a ‘body of knowledge’ - in this case we used is a rather minimal biography about Leonardo Da Vinci. This establishes the essential data (body of knowledge) that Alice™ should use for its primary knowledge. Again, note that this is a VERY simple example intended for an explanation of the concept only.
Initially, let’s assume that there is nobody at the display in the museum, and it just changes from one of his inventions to another, with ever-changing imagery and text, cycling until a person shows an interest in this exhibit.
Now a kid walks into the museum, and registers at the front using a kiosk. He has indicated that (1) he is 15, (2) he has a preference for science rather than history), (4) he’s not too much of a reader but would like to know the basics, and (4) he speaks Dutch.
When he gets to the exhibit about Da Vinci, there is an image of DaVinci working on the prototype of a tank in his workshop on the screen, and the following image appears:
Because that kid indicated he was into science, the background image is of Da Vinci working on a prototype of his tank.
The text means: "Leonardo da Vinci, not only a masterful painter but also a scientist. His paintings, such as 'Mona Lisa' and 'The Last Supper,' reflect his understanding of anatomy, light, and perspective, making him a true Renaissance man."
Next up is a 60 year old lady who indicates that she is interested in more detail, prefers history rather than science, and her language is Castillian.
A Greek 22-year old Greek college student walks in, and registers in the system. She indicates that she wonders who Leonardo Da Vinci is, and would like to know more about the man and his history. This is what SHE will get on the screen:
Which, translated in English, means: "Leonardo da Vinci, the embodiment of the Renaissance man, excelled as an artist, scientist, and inventor. His masterpieces, scientific curiosity, and revolutionary inventions continue to inspire and captivate the mind, leaving an indelible mark in history.”
Now her American nephew, at 5 years old, who is walking with her, would like to know what is really going on. Here is his screen capture:
Let's imagine a major Art museum in New York that has Alice® technology installed. Now let's take a visitor named Maria who's visiting the museum, and she has been there before.
Upon entering the museum, Maria is greeted by a digital screen with several avatars, each promising a slightly different approach to the way a visitor will experience the museum. Maria greets one of the avatars. This is Alice®, a virtual docent who'll accompany Maria throughout her visit. Alice® recognizes Maria through her museum membership card's barcode scanned upon entry. Alice® has accessed Maria's profile, which includes her preferences set during her previous visits: her interest in Impressionist painting, her proficiency in both English and Spanish and her slight hearing impairment.
Alice® begins by offering Maria a warm, personalized welcome in Spanish, her preferred language. Alice® then suggests a curated tour of the Impressionist section of the museum, taking into account Maria's past interest in this art period. Alice® also informs Maria about a special exhibit on Claude Monet that wasn't available during her last visit.
As Maria begins her journey through the museum, Alice® provides her with a handheld device that communicates with the system. This device serves as her personal guide, providing information about the artworks in text format complemented by vibrant images, accommodating Maria's hearing impairment.
When Maria approaches an artwork, Alice® dynamically generates and presents rich, contextually relevant information about the piece. For instance, when Maria stops in front of Monet's "Water Lilies", Alice® displays text about the painting's historical context, Monet's technique, and even a little anecdote about the artist's garden in Giverny. The information is presented in an engaging manner, including comparisons with other works by Monet in the museum, and changes each time she visits, providing fresh insights.
The system also encourages Maria's interaction, asking her questions about the artwork and offering deeper dives based on her responses. For instance, when Maria expresses interest in the painting technique used in "Water Lilies", Alice® provides further information on Monet's use of color and brushstrokes in his later years.
As Maria moves on, Alice® continues to adapt to her journey. When Maria takes a break at the museum cafe, Alice® suggests a short video about the museum's architecture, perfectly suited for a relaxing break.
Towards the end of her visit, Maria shows interest in a sculpture she hasn't noticed before. Alice® quickly generates a path, guiding Maria to the sculpture while ensuring she doesn't miss other works of interest along the way.
Upon exiting the museum, Maria receives a personalized message from Alice®, thanking her for her visit and offering a digital summary of her tour, including the artworks she viewed and additional resources for further exploration.
This immersive and dynamic experience, provided by Alice®, makes Maria's visit to the museum a unique, personalized journey, heightening her engagement and leaving her eager for her next visit.