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Step into the radiant dawn of an innovative age, brimming with immersive, personalized experiences powered by the matchless brilliance of Mad Systems’ AV++^® technology! We’re breaking boundaries and rewriting the rulebook, departing from tired 40-year-old concepts and leaping into a revolution of our own making.

Welcome to our dynamic ensemble of six extraordinary technologies, woven together into an awe-inspiring, harmonious AV++^®ecosystem:

QuickSilver®
QSupport™
QSEQ®
CheshireCat™ (patented)
Alice™ (patent pending)
Lory™ (patent pending)

All information on these technologies will be found below

Welcome to the dawn of an exhilarating epoch, teeming with immersive, personalized experiences brought to life by the unparalleled prowess of AV++^® technology, only available from Mad Systems! Picture a future where tailor-made, hyper-personalized experiences are not merely a dream, but a vivid reality that transforms the very definition of the norm.

Through the prism of AV++^® technology, we’re crafting an electrifying portrait of the 21st century. Harnessing the raw power of innovation, we are ushering in a revolution across educational and themed entertainment landscapes, while our gaze reaches beyond, encompassing a diverse portfolio of applications – be it dynamic branding, insightful advertising, futuristic smart cities, robust training applications for applications ranging from customer service to forever changing military training, and even life-enhancing healthcare.

Brace yourself for a mesmerizing journey as our groundbreaking technology infuses new vitality into public arenas, from state-of-the-art Museums to grand Expositions. We’re stepping beyond the mundane, delivering multimedia exhibits, advertisements, and interactive solutions fine-tuned to resonate with each patron’s interests, language preferences, ADA requirements, and purchasing inclinations. The outcome? A spellbinding, custom-crafted, hyper-personalized odyssey etching a permanent mark on every visitor’s memory.

ir curiosities and preferences throughout their visit based on pre-trained knowledge, generating data from a known Body of Knowledge from which data is extracted. This ensures that the data provided is correct and curated and that the integrity of the data presented is guaranteed. The information generated may include derived text in any supported language, audio including speech, SFX, music, images, video, smell, motion, and any other experience available for any given venue.

Imagine standing in front of the Antikythera mechanism, hearing the exhibit narrate tales of its creation, discovery, and restoration, all attuned to your personal interests in Roman history or scientific discovery. Alice™ creates a unique narrative and presentation, shaping the story in real-time to match the visitor’s knowledge level, language, and interests. The next time you visit, the information presented will most likely be different, even if you indicate the same preferences and interests

The technology extends beyond text, generating speech, images, special effects, lighting control, and, of course, videos. Alice™ generates personalized tours led by synthesized Avatars of your favorite personalities – from generic scientists and personalities to the inventor of the Antikythera mechanism, or Julius Caesar, Albert Einstein, or a Tom Cruise look-alike.

Alice™ is fully integrated within our AV++® eco-system to provide a coherent, ever-changing story to keep every visit fresh and engaging, and it can also be grafted into other suitable systems that provide the required flexibility. It is designed to accommodate visitors with vision or hearing issues, ensuring that the technology is accessible to all.

We invite you to step into this new world where AI doesn’t just provide information – it creates personalized experiences. With Alice™, every visit is a new discovery, every experience is captivating, and everything is catered to you.

Let’s talk about how Mad’s technologies can take you to that next level!

Alice™ backstory:

As the dawn of the artificial intelligence (AI) era unfolded, it became abundantly clear that AI was here to stay. After conducting a series of experiments, the transformative potential of incorporating AI into our AV++® system became apparent. Our unique personalization options were primed to be supercharged, taking visitor experiences to unprecedented levels.

Gone are the days of static media. We already have the key to delivering dynamic media using our QuickSilver® system, but with this, we discovered the power of delivering curated content based on specific parameters, offering dynamic and responsive media experiences. This revelation prompted us to explore the full spectrum of possibilities that this innovative technology could bring to the table.

In the process, we realized that AI offered an exceptional platform to deliver finely-tuned content to a diverse array of visitors, and to meet their expectations better than ever before. It opened up new avenues for personalization, and the ability to offer media in a multitude of languages. With AI, we are revolutionizing the way we deliver personalized, multilingual media experiences to each visitor.

We will continue to develop Alice™ as more and more technology that is required to provide all the potential for this patent pending technology becomes available.

Alice™ description:

The Alice™ system, currently pending patent approval, is an innovative technology developed by Mad Systems that revolutionizes visitor experiences by providing dynamic and personalized media. Alice™ uses artificial intelligence (AI) to generate and present content, transforming the way audiences interact with venues and their points of interest (www.madsystems.com/alice).

Alice™ caters to a wide variety of venues, including museums, theme parks, galleries, and more, redefining the user experience by offering custom-tailored content based on specific parameters such as user preferences and location within the venue. The system can identify users through different methods such as facial recognition, bar code scanning, QR code scanning, or near-field communication signals and can adapt the content to cater to diverse user profiles, including preferred language, learning style, and specific needs related to visual or hearing impairments.

One of the key features of Alice™ is the ability to provide dynamic content. Based on a curated body of knowledge or any other source, such as image or video libraries, Alice™ generates and regenerates content that can change with each presentation, ensuring a fresh experience for visitors each time they engage with the system.

Alice™ is also designed to be inclusive, capable of providing visual presentations for the hearing impaired, auditory presentations for the visually impaired, and tactile presentations for those with sight impairment. This ensures a comprehensive visitor experience, no matter the individual’s needs.

A standout feature is the system’s ability to generate an interactive avatar, a friendly guide that presents the customized content to users. The appearance of this avatar can be tailored according to user preferences, adding a layer of personalization to the interaction. Moreover, Alice™ can connect with handheld devices, creating a virtual docent on the user’s personal device, allowing them to carry their personalized guides as they explore the venue.

For venues with multiple points of interest, Alice™ can generate an itinerary and a path of travel, guiding users through the points of interest efficiently based on their preferences. This feature enhances the journey and aids in navigating complex venues.

Alice™ uses AI and natural language processing modules to continually update the content based on the user’s current location in the venue and their preferences, ensuring an engaging, dynamic, and immersive experience. As more technology becomes available, Alice™ will continue to evolve, offering an even more personalized, multilingual media experience to each visitor.

In summary, Alice™ provides a highly personalized, immersive, and inclusive visitor experience that enhances audience engagement and satisfaction to unprecedented levels, representing the cutting edge of media generation and delivery. It is designed to cater to a new audience that is accustomed to having the world’s knowledge at their fingertips and expects dynamic, personalized media as part of their everyday life.

Alice™ features and possibilities:

Alice™️ is a transformative patent pending technology by Mad Systems that offers an unparalleled personalized visitor experience at venues such as museums and theme parks by automatically generating media. Powered by artificial intelligence (AI) and incorporating cutting-edge features, Alice™️ changes the way audiences interact with venues and engage with their points of interest. Media generated can include text, speech, music, special effects, images and video of any sort. It can be derived from a curated Body Of Knowledge, or any other source including, for example, image or video libraries. Alice™ can be used in any supported language, and it can be delivered in any other supported language.

Dynamic Content: Alice™️ offers dynamic content by generating and re-generating content based on a curated Body Of Knowledge. The information presented to visitors can be made to change every time the content is re-generated, within constraints as necessary. This means that even for visitors who have seen the exhibit before, new and different information can be presented.
Customized Content: Alice™️ offers personalized content by recognizing and identifying individual users. It provides each visitor with a customized journey based on their unique preferences and location within the venue. This tailoring can be based on various factors such as preferred language, learning style, level of education, and personal interests.
Inclusive Design: Alice™️ has the capability to cater to users with different abilities. For instance, it can provide visual presentations for the hearing impaired, auditory presentations for the visually impaired, and tactile presentations for those with sight impairment.
AI-driven and Real-Time Updates: Alice™️ uses AI and natural language processing modules to continually update the content based on the user’s current location in the venue and their preferences. This ensures an engaging, dynamic, and immersive experience for each visitor.
Interactive Avatar: The system can generate an avatar, a friendly guide, to present the customized content. The appearance of the avatar can be customized as well.
Multi-Platform Accessibility: Alice™️ can communicate with handheld devices, creating a virtual docent on the user’s personal device. This allows visitors to carry their personalized guides with them as they explore the venue.
Itinerary and Path of Travel Generation: For venues with multiple points of interest, Alice™️ can generate an itinerary and a path of travel for users, enhancing their journey by efficiently navigating through the points of interest based on their preferences.

By implementing Alice™️, your venue can offer a highly personalized, immersive, and inclusive visitor experience that will elevate audience engagement and satisfaction to unprecedented levels.

Alice™ delivers media to a new audience that is used to having the world’s knowledge at their fingertips, and who are used to dynamic, personalized media as part of their everyday life. Alice™ is the cutting edge of media generation and delivery.

CheshireCat™ backstory:

A few years back, we embarked on a journey to revolutionize visitor experiences. Our vision was to create personalized, touch-free systems, eliminating the need for physical interactions like scanning RFID tokens. The first step towards this was the development of an infrared tag. The tag, designed to hang on a lanyard, would align with the direction the visitor was facing. Since the head typically aligns with the body, if our sensors detected these tags, we could reasonably assume that visitors were engaging with a particular exhibit.

However, we faced challenges when it came to powering these tags and making them production-ready. Incorporating rechargeable batteries meant designing chargers and ensuring the availability of these batteries in the future. We wanted to steer clear of custom battery packs. Alternatively, using a hypercapacitor solution necessitated the creation of a rapid charger. These solutions entailed custom work and non-proprietary hardware, which we were keen to avoid.

Moreover, from an operational perspective, the system raised concerns. The task of collecting and cleaning the tags, establishing an anti-theft solution, and ensuring they were always charged presented logistical hurdles. It became clear that our vision needed a new direction – one that was free of tokens, didn’t require cleaning, and had no risk of loss.

This led us to facial recognition technology, after all – the ops folks don’t need to clean people’s faces, and they don’t need to worry about visitors taking those home. This laid the groundwork for our patented Cheshire Cat™ recognition systems. These systems leverage facial, color/pattern, and license plate recognition with several additional features. One of our crucial goals was to ensure privacy. To achieve this, we developed a system that operates on a local server, eliminating the need for an internet connection. This also resulted in another huge advantage – a swift response time of around half a second, far superior to any systems reliant on remote servers.

Thus, our journey led us to innovative solutions that uphold our commitment to privacy, convenience, and a seamless visitor experience.

CheshireCat™ description:

Just like a tailored outfit, information should be customized to fit perfectly. It’s high time we waved goodbye to the ‘one-size-fits-all’ method of audience engagement. You wouldn’t resort to this with your kids, so why do it with your audience?

Introducing Mad Systems’ innovative, patented Recognition Controlled Media Delivery System, a bespoke solution for museums and visitor centers in the 21st century. Our system offers the ultimate flexibility, delivering the right media content to each visitor.

Instead of having to carry tokens such as RFID or barcode wristbands or lanyards, Facial Recognition does not need anything but your face. The system creates an encrypted digital “fingerprint” of your face – your picture does not need to be stored, we do not need to know your name – just your preferences when it comes to how the exhibits provide you with information. With our technology, the facial recognition server system does not need an internet connection, so your privacy is guaranteed, allowing us to use “anonymous recognition”.

A Revolution in Personalizing Experiences

Mad Systems takes pride in our Recognition-based Location and Personalized/Targeted Media Delivery System solutions, backed by four US patents and additional worldwide patents pending. These patents include the development of personalized media delivery, interactive exhibits, digital signage, and way-finding solutions. We use cutting-edge recognition technologies such as facial recognition, color/pattern recognition, and license plate recognition. Our system also associates cars with drivers, passengers, includes options to include facial recognition with Point-Of-Sale transactions, and other interactions.

From museums and expos to resorts and Smart Cities, our groundbreaking technology empowers public spaces, delivering media and crafting exhibits, advertisements, and interactive solutions that cater to patrons’ interests, language preferences, ADA needs, and purchasing habits. This personalized approach results in a unique experience tailored for each visitor.

Discover how Mad Systems’ state-of-the-art solutions are revolutionizing public spaces such as theme parks, museums, visitor centers, cruise ships, and customer service applications. Experience the unbeatable combination of our QuickSilver® and recognition technologies today, as well as our cost-effective alternatives including barcodes, RFID, or QR codes. Experience the difference with our innovative technology.

Dispensing with the One-Size-Fits-All Approach

Our personalized media delivery technology allows us to deliver age-appropriate and curriculum-relevant stories, accommodating even subject matter experts. The days of static wall-mounted graphics and a universal approach are behind us. Our system can deliver content in different languages, providing science and history-based versions. Dynamic content that meets the expectations of a new generation of visitors is possible, as well as improved ADA support.

Mad Systems is reshaping the audio-visual industry, firmly believing that ‘One Size Does Not Fit All’. This ethos has been typically understood in marketing and advertising, but technology has only recently caught up to this principle. Our patented solutions now allow for targeted advertising, optimizing your marketing budget based on personalized media delivery and analytics.

QSEQ® backstory: We have not yet commercialized QuickSilver® for several reasons, including the fact that we want a good list of 100% successful projects before letting the rest of the world play with it – however, we are also aware that the incredible possibilities and advantages that a WiFi based non-proprietary hardware system has to offer, and so we’ve been working on finding a way to allow others to share the success of the QuickSilver® system. QSEQ®, a partnership based method, appeared to us to be the best way to allow QuickSilver® out into the world in such a way that it helps everybody, and does not significantly increase our workload as it would if QuickSilver® were made available as it will ultimately be.

QSEQ® Description:

The QSEQ® partner based option, (QSEQ® stands for QuickSilver® EQualizer), is a service provided by Mad Systems that aims to introduce the QuickSilver® Audio-Visual system in a cost-effective and straightforward manner for global system integration. The process is designed for suitable projects by qualified integrators and fabricators, and it utilizes 100% non-proprietary equipment.

The QSEQ® process is especially ideal for smaller and medium-sized systems that are not overly complex. The steps involved in this process are as follows:

Mad Systems designs a QuickSilver® system as per the client’s requirements specification.
Mad Systems assembles a system that meets the clients’ needs based on the provided information.
Mad Systems sets up, configures, loads media (temporary or real), and programs the system.
Once the system is fully operational in Mad Systems’ lab, they box it and send out the entire system to the partner.
Partner staff then mount the monitors and touchscreens, install speakers, hang projectors (or any part of those functions depending on the level of partnership) and plug in the QuickSilver® components, which come with complete instructions, into each exhibit that has been separately packaged for ease of installation.
The system is connected to the internet through a firewall supplied by Mad Systems, which allows them to remotely check the system.
After the system is online, Mad Systems sends an expert to help with final commissioning, checks, remote programmer assistance as needed, and training.

The system, including power management and user interfaces, is supplied pre-configured and pre-labeled to meet the client’s system needs. It is connected using WiFi, eliminating the need for extensive cable management, except for connecting the WiFi system.

Should any issues arise, Mad Systems provides assistance, and the QuickSilver® components feature an assisted self-healing capability to get the system back up and running quickly. Despite its broad capabilities, the company acknowledges that one size does not fit all, and Mad Systems, as a full-service Audio Visual systems integration company, undertakes projects that go beyond QuickSilver®’s scope of work, including complex interactive exhibits and patented facial, color, and license plate recognition-based media delivery systems as well as patent pending Alice™ and Lory™ options.

QuickSilver® backstory:

Not long ago, we found ourselves standing on the precipice of a new era in the realm of audiovisual (AV) technology. With the advent of cost-effective, high-performance solid-state computers, coupled with the emergence of durable, long-lasting projectors, the traditional AV landscape started to feel outdated and inefficient. We questioned the need for disparate devices from a multitude of manufacturers, each requiring intricate coordination to function in harmony.

Instead, we envisioned a system built from the ground up to be cohesive and symbiotic, promising advantages that the previous generation solutions simply couldn’t deliver. This idea sparked our interest in commercial-grade WiFi, presenting the tantalizing prospect of eliminating costly infrastructure investments, potentially saving hundreds of thousands of dollars.

We also saw an opportunity to address one of the most persistent frustrations in AV systems – the need for signal extenders. By leveraging WiFi technology, we could drastically reduce, if not entirely eliminate, this issue. This was the eureka moment that led to the creation of what we now proudly call QuickSilver®.

Embrace the future with us. QuickSilver® is not just a concept, but a reality – here, now, and validated by its proven performance. Welcome to the next generation of AV solutions.

QuickSilver® description:

QuickSilver® by Mad Systems represents a revolution in audiovisual (AV) systems, providing a set of features and possibilities that make it a compelling choice for museums, visitor centers, and theme parks. This innovative system utilizes non-proprietary, commercial-grade hardware and delivers a host of advanced options that make it the next-generation AV solution.

QuickSilver® offers a suite of capabilities designed to tailor content for groups or individual visitors. It can efficiently manage different content to meet ADA requirements, create flexible graphics using projectors instead of fixed graphics, provide content in different languages without overloading graphics panels, cater to various interest groups, and replace framing and gobo projectors with video mapping solutions.

This system is designed to fully integrate personalization, including RFID, NFC or recognition options for a more personalized visitor experience. This includes Mad’s Patent Pending Facial Recognition, License Plate, or Color/Pattern Recognition control systems. Although not a requirement, QuickSilver® is recognition-ready, providing an optimized level of flexibility for these options.

The QuickSilver® toolkit utilizes a WiFi network backbone, which enables significant cost reductions by reducing or even eliminating the installation of costly conduit and signal cable without sacrificing system reliability. This is achieved since the WiFi link is used only for system control and occasional media updates.

QuickSilver® comprises a suite of main non-proprietary hardware-based components that together provide a highly stable solution with unprecedented flexibility. This includes a central control system, a network-controlled power management interface, a range of WiFi controllable micro-miniature video/media servers and I/O devices, a WiFi controllable micro-miniature audio replay device, a central media storage facility with automatic updating capability, and a commercial-grade WiFi system.

As a low-cost AV solution, QuickSilver® allows manual change of media delivery per exhibit, per group of exhibits, or venue-wide by staff members to accommodate specific target groups at any time. When combined with RFID or other similar technology or the optional Facial Recognition system, QuickSilver® can recognize each visitor at each exhibit, personalizing the content displayed for each visitor based on their preferences.

QuickSilver® also provides extensive ADA options. The system can recognize visitors with special needs and adjust the exhibit accordingly, such as lowering the buttons on the touch screen, increasing the audio volume, or providing subtitles in different laguages. The system can present high-contrast media to cater to the needs of visually impaired guests. When a visitor is recognized by the system, QuickSilver® can customize the story delivery to their individual preferences, including language, interests, and subject knowledge.

Finally, updating QuickSilver® media is as simple as changing the content on a central drive. The system detects changes in files, uploads the revised content to the relevant device, and begins using it.

Let’s talk about QuickSilver® can provide you with your next AV system – but this time, for a long-term solution!

QuickSilver® components:

1. Equipment Agnostic User Interface for clients and their staff

2. Video Servers

3. Interactive servers – including spin dial, periscope, various other options

4. Audio Replay – randomizing options, stereo, multi-channel

5. DMX Lighting Controller and Recorder/Replay unit

6. Gobo/Framing Projector options

7. Sensor/Button/LED I/O Adapter

8. Touchless interfaces including buttons, levers and other touchless tech

9. Immersive video systems/3D audio (post-VR)
10. ADA options for hard of hearing and visually impaired
11. Show control system
12. Central Media Storage
13. Power management
14. Wireless control backbone
15. Remote assist facility
16.Assisted Self-Healing capability
17.Advanced ADA support

Resulting in the following QuickSilver® product range:

•QS6000 – Video (all include Text-to-Speech option)

•QS6100 – Audio (all include Text-to-Speech option)

•QS6200 – Lighting/DMX

•QS6300 – Interactive

•QS6500 – User Interface

•QS6600 – Show Control

•QS6700 – Power Management

•QS6800 – Infra-structure (Wireless)

•QS6900 – Miscellaneous components

•QS7000 – Dormouse ‘Audio Tour Guide’ systems

•QS7100 – Dormouse ‘Video Tour Guide’ systems

•QS7200 – Post-peak COVID-19 touchless solutions

•QS7300 – ADA specific solutions inc Caterpillar and Lori

•QS7400 – Digital Labels

•QS7500 – Alice

ALL Equipment UL/CSA/CE

QSupport backstory:

As we developed QuickSilver®, we found possibilities that simply don’t exist when you use nothing but third party components from all over. The consistency of QuickSilver® hardware, and the fact that every component is computer-based meant that we can get information such as fan speeds, temperatures, processor loading and even if a computer is running the right program. That meant that we could create monitoring software that does not need human intervention, and will warn us if something is wrong, and in many cases warn us before something goes wrong – when fan speeds change, and temperatures change, there is usually something that is worth looking at more closely. Our monitoring systems email us when there is something that needs to be looked at.

This thought process, and the availability of different hardware such as laser projectors, also led us to a number of other options that we had not previously considered – and that in turn led to the development of a number of different software solutions that we now list under the QSupport™ magical toolbox heading.

QSupport description:

Think of QSupport™ as the magical toolbox that has options that are only possible with a properly integrated system like QuickSilver®. Here are some of the components:

LifeSaver
Lifesaver is a a system to extend life of a system by using gallery sensors to turn non-required equipment off and reduce sound levels

TruView
TruView a method to look at the output of video output devices to allow us to remote check functionality and behavior

TruCheck
a method to use machine vision and hearing to check overall system functionality

Quanalysis
a method to keep statistics on systems including computer and projector temperatures, fan speeds etc and analyze long term behavior to provide pre-emptive maintenance options

TechAssist
a facility to allow our techs to scan a barcode on the front of a QuickSilver® unit to show, and if necessary, override its status

Then we have two major options that really should not be in this section, but they are here while we figure out how best to show them within the various categories under the AV++® umbrella

DrinkMe™
a software package that will assist in the design and configuration of QuickSilver® systems

CaterPillar
a solution to assist vision impaired visitors using a cane to navigate a space

The next section is about Lory™: And with our ethos of inclusivity, no one is left behind. Our Lory™ technology’s incredible capabilities ensure that hearing or visually impaired visitors are always part of the experience. With support for hearing aids, personalized subtitles, sign language, and soon to be released braille and other support options, Mad Systems is radically transforming the AV systems landscape, heralding the arrival of the unbeatable next generation—AV++^®. Of course, Lory™ also provides support for additional languages that are not available as part of the primary media.

Prepare to be awestruck by the infinite applications of our pioneering technology. From theme parks, museums, luxurious resorts, visitor centers, cruise ships, to the transformative realm of Smart Cities, Mad Systems’ innovative solutions are geared up to redefine how we engage with our surroundings.

So, why remain a spectator when you can be part of this incredible journey? Dive into the captivating world of Mad Systems’ AV++^®technology today! Welcome to your future, not merely imagined but splendidly brought to life. Let’s talk!

Lory™ is a cutting-edge Personalized Media Delivery System (PMDS) that revolutionizes how we engage with public spaces by offering customized media content to each user. It’s designed to enhance individual experiences in a variety of venues – be it museums, theme parks, sports arenas, retail establishments, or even cruise ships, to name a few.

Here’s how it works:

User Interface: Lory™ uses visitor’s own smart devices, or devices supplied by the venue. It assumes the visitor will use hearing aids, and ear -or headphones such as AirPods and other interfaces including braille readers.
User Identification: Lory™ recognizes users through various methods, from facial recognition and QR code scanning to near-field communication signals. It’s like having a personal guide who knows you’re there as soon as you arrive.
Understanding User Preferences: Lory™ isn’t just about recognizing the user; it’s about understanding them. It identifies each user’s unique preferences, such as their preferred language, learning style, and even presentation style based on education level or personal interests. It also caters to users with special needs, providing visual presentations for the hearing impaired and auditory or tactile presentations for the visually impaired.
Location-Based Content: What’s more, Lory™ knows exactly where the user is within the venue. This allows it to provide content relevant to the user’s current location, enhancing their interaction with the surroundings.
Customized Media Content: Based on user preferences and location, Lory™ delivers a personalized media stream. This can include general venue information, specific content tailored to the user’s interests, and even live broadcasts of events happening in real-time at the venue.
Versatile Content Delivery: The content can be presented in a variety of ways. Whether it’s on a screen, through speakers, tactile displays, or even directly to a handheld device or a hearing aid, Lory™ ensures the media content reaches the user in the most convenient and accessible manner.
AI-Driven: The system can leverage advanced technologies like artificial intelligence (AI) and natural language processing to generate and deliver custom media content, making it a truly smart system.

In a nutshell, Lory™ is all about personalizing the user experience in public spaces. It offers an inclusive, accessible, and highly customizable media experience to all visitors, making every outing more enjoyable and engaging. With Lory™, every visitor gets a VIP experience tailored just for them.

The thought process behind Lory™ was sparked by a significant shift in the landscape of hearing aids in the United States – their deregulation. This change has far-reaching implications. Traditional hearing aids are often equipped with inductive loop technology, a system that, after half a century, no longer meets the needs of today’s tech-savvy audience. This technology poses several challenges, particularly for exhibits situated closely together and in historical venues where modifying the floor was not feasible. Not only that – in this age, hearing aid users use a Bluetooth link with their hearing aids, and that is a primary method for making this work.

Furthermore, with the rising demand for cost-effective manufacturing and the growing preference for hearing aids compatible with smartphones, inductive loop technology has already started to fade into obsolescence. Recognizing the need for a more effective solution to support visitors with hearing impairments, the creators of Lory™ began exploring alternatives. Their aim was to cater to those using hearing aids, but also to visitors who really need hearing aids but make do with devices like AirPods or even headphones, with the goal of providing them with a superior content delivery experience.

This exploration led to the concept of personalized media – the idea was to empower a visitor with a smart device and AirPods to listen to information in a language not offered in the primary media at a venue. The exploration didn’t stop there. Given that many of these devices also have screens, they decided to provide sign language for profoundly deaf individuals. Once video content was in play, it seemed logical to integrate braille devices or tactile screens, creating a truly inclusive content experience. Although bi-lingual needs can be met using audio for the primary language and subtitles for the secondary language, it is still limiting. Multiple languages are now easy to include – a great benefit in locations like Europe, where multi-lingual support is a must.

This journey of discovery and innovation led to the development of the Lory™ system, an advanced solution that harnesses the pervasive technology of the 21st century. It marks a leap forward into a future where accessibility and personalization are at the forefront. The creators continue to develop Lory™ to create the best system to provide ADA (Americans with Disabilities Act) support and personalization options like never before, especially where it concerns languages and needs outside of those provided by the primary media source.

Let’s look at a simple example for a Lory™ system:

John, a visitor from Spain, arrives at a major museum in Washington D.C., eager to explore the exhibits. Despite his enthusiasm, he feels a tinge of apprehension, as his English is not very fluent, and he is hard of hearing. But he has been told about the museum’s new Lory™ system and is keen to try it out.

As he enters the museum, he takes out his smartphone and scans a label showing the Lory™ logo, which asks him to set up his preferences. He’s opted for the Spanish language and enabled options for additional audio support, knowing his hearing impairment can sometimes make it challenging to understand audio content.

As John approaches the first exhibit, he scans another Lory™ label on an exhibit. He looks down to see a message (in Spanish, of course), that reads: “Welcome to the Space Exploration exhibit. Would you like to start the guided tour?”

He taps ‘Yes,’ and the Lory™ system immediately starts streaming content personalized for him. His AirPods come alive with a crisp, clear narration in Spanish, detailing the history of space exploration. The volume is perfectly suited to his hearing capabilities, and he smiles as he realizes he isn’t missing a single detail.

Later, he approaches an exhibit about the Apollo missions. This time, the Lory™ system offers him an additional video option – a sign language interpreter explaining the exhibit. Intrigued, he decides to try it out. On his screen, a friendly face appears, signing the details of the Apollo missions in Spanish Sign Language. The experience is immersive and inclusive, and John feels a sense of belonging he hasn’t felt at other museums.

As he continues to explore, John notices that the Lory™ system is also offering text descriptions for each exhibit. This feature would be perfect for his friend Maria, who is visually impaired. He makes a mental note to tell her about it.

After a full day of exploring the museum, John leaves feeling satisfied and enriched. He didn’t struggle with language barriers or difficulties hearing the exhibit information. Instead, he was fully immersed in the experience, thanks to the Lory™ system.

John’s visit to the museum is a testament to the power of the Lory™ technology – an example of how it has revolutionized museum visits for individuals like him, breaking down barriers and creating a truly inclusive environment.