QSupport™
advanced AV++® options
Supporting AV systems with automated features to reduce power usage, extend equipment life, provide preemptive equipment troubleshooting assistance, and more
for those who expect the best
As we developed QuickSilver®, we found possibilities that simply don't exist when you use nothing but third party components from all over. The consistency of QuickSilver® hardware, and the fact that every component is computer-based meant that we can get information such as fan speeds, temperatures, processor loading and even if a computer is running the right program. That meant that we could create monitoring software that does not need human intervention, and will warn us if something is wrong, and in many cases warn us before something goes wrong - when fan speeds change, and temperatures change, there is usually something that is worth looking at more closely. Our monitoring systems email us when there is something that needs to be looked at.
This thought process, and the availability of different hardware such as laser projectors, also led us to a number of other options that we had not previously considered - and that in turn led to the development of a number of different software solutions that we now list under the QSupport™ magical toolbox heading.
Lifesaver is a a system to extend life of a system by using gallery sensors to turn non-required equipment off and reduce sound levels
TruView a method to look at the output of video output devices to allow us to remote check functionality and behavior
a method to use machine vision and hearing to check overall system functionality
a method to keep statistics on systems including computer and projector temperatures, fan speeds etc and analyze long term behavior to provide pre-emptive maintenance options
a facility to allow our techs to scan a barcode on the front of a QuickSilver® unit to show, and if necessary, override its status
a software package that will assist in the design and configuration of QuickSilver® systems
a solution to assist vision impaired visitors using a cane to navigate a space