As we developed QuickSilver®, we found possibilities that simply don't exist when you use nothing but third party components from all over. The consistency of QuickSilver® hardware, and the fact that every component is computer-based meant that we can get information such as fan speeds, temperatures, processor loading and even if a computer is running the right program. That meant that we could create monitoring software that does not need human intervention, and will warn us if something is wrong, and in many cases warn us before something goes wrong - when fan speeds change, and temperatures change, there is usually something that is worth looking at more closely. Our monitoring systems email us when there is something that needs to be looked at. 

This thought process, and the availability of different hardware such as laser projectors, also led us to a number of other options that we had not previously considered - and that in turn led to the development of a number of different software solutions that we now list under the QSupport™ magical toolbox heading.