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World Class Customer Service

How to create world class customer service? What about starting right at the beginning, by recognizing your customers so that you can greet them by name. What about knowing who they are, and what they’re likely to want to talk …

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Ideas bigger than the budget?

Big ideas, and not so big of a budget? Let’s see if we can help you fit your ideas into your budget. Why waste your budget on hidden infra-structure and pay for things no one will actually ever see – …

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System Longevity

Do you buy your AV for today, or are you positively preparing to live with it for the next 20 years? A simple question – yet we are still seeing previous generation systems with built-in obsolesce going in. What will …

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LEED’s dirty little secret

LEED buildings? It’s time to talk about a dirty little secret: power management of AV systems – something that should be a basic requirement does not appear to be obligatory. Power Management, so often forgotten in RFPs, really matters. This …

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some exciting news for ADA!

Here is one we’re really proud of: we’ve been scratching our heads for a good while to see what we could do to further improve #ADA facilities of our #QuickSilver™ system, and we’re getting pretty close to finishing our first …

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more #ADA compliance

ADA compliance is not always easy, and it can certainly be restrictive for designers. That’s where our new systems come in: with an option to fully personalize media delivery, we can be sure to increase the audio level when someone …

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Facial Recognition, RFID and Barcodes

We’ve spoken a lot about our patent pending Facial Recognition systems – but that’s not all we do. QuickSilver™ also comprises RFID and barcode readers as part of the ’standard’ component list. This means that you can design your system …

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Designing something new

We’re in the middle of installing a QuickSilver™ system in a Visitor Center where there is no printed graphics other than the wall paper. ALL graphics panels and signage are projected, so that the client has the ultimate flexibility when …

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Promise: no more boring museums!

No, museums do not need to be boring. We just need to make sure that our young audiences don’t perceive them that way – and since they’re growing up with graphics tablets in front of them on a daily basis, …