CARE AND INSIGHT

TruCheck™
Verify the experience.

Bring visual and acoustic evidence together so operators can see where the experience meets its brief and where it needs attention.

WHAT IT IS

Confidence in the result people receive.

TruCheck™ is the verification capability across the Mad technology family. It connects the question an operator needs answered with the observations that can answer it: is the intended image present, is the loudspeaker delivering, and does the observed result remain within the installation’s defined limits?

Equipment status is useful, but it is only one part of that picture. Physical-output checks connect the control system with what reaches the exhibit.

TruCheck: one verification story
TruCheck is the umbrella verification capability. Visual, acoustic and operator observations contribute according to their scope and quality.

COMPLEMENTARY WAYS TO CHECK

Visual evidence. Acoustic evidence. An operator’s view.

CheshireTracks™

Local camera processing for occupancy heat maps and visual checks of selected screens and projection surfaces. The sensing design excludes individual recognition and retained visitor images.

Explore visual sensing ↗

Mad Hatter™ with MTCL™

Acoustic checks using measurement features from the Microphone That Cannot Listen. Its privacy design excludes a raw audio stream of visitors’ conversations.

Explore sound and verification ↗

TruView™

A remote view for an authorized operator to inspect the exhibit and interpret what they see. Human inspection remains identifiable as human inspection.

Explore operator inspection ↗

CONTINUING ENGINEERING

A result that can change what happens next.

Mad Intelligence™ connects the intended outcome with qualified capabilities, physical realization and evidence. A TruCheck observation can contribute to that process when its coverage and quality match the requirement being assessed.

A result outside its permitted range can call for an authorized adjustment, a further check or a maintenance task. Missing or inconclusive evidence remains an unresolved result.

See how Mad Intelligence keeps the designer’s intent active ↗

ENGINEERING DETAIL

Specify it: what a useful check must contain.

Open the engineering detailClose this sectionLook for the red circuit symbol for engineering detail.
Verification brief
FieldWhat is defined
Expected resultThe output or condition the experience requires.
ObservationThe camera view, acoustic measurement or operator inspection that can establish that result.
ConditionsThe position, reference, calibration, test timing and relevant operating conditions.
ResultSatisfied, outside the allowed limits, or not established from the available evidence.
ResponseWho or what may act, the permitted adjustment, and the way the result will be checked again.
RecordThe necessary evidence, its validity and its retention, within the venue’s privacy requirements.

LET’S BUILD WHAT COMES NEXT

What would make your operators more confident?

Start with a failure they need to detect, a condition they need to understand or an outcome they need to keep delivering.

Start a conversation